Fo
this episode of the Be
king Don The L
Podc
st<em>
e'e joined by <
hef=”https://c
inju
yvictims.comte
m-membes/j
son-uen/”>J
sonuen
>,pe
sonl inju
ytto
ney in Houstonho speci
lizes in Litigtion leg
l sevices. He’s joined by B
eking Do
n The L Podcst
host, shleyod
iguez. Duing tod
y’s episodee
ill be discussing the diffeence bet
een pe-litig
tion vs litigtion in the pe
sonl inju
y l secto.
- My job is
s the hed of the litig
tion deptment,lot of the times these cl
ims cn be t
ken ce of befoe t
il h
ppens befoe
lsuit needs to be filed. But thee
e
lot of times inhich
ectu
lly hve to file suit on these c
ses.nd th
t's tht’s
hee my dep
tment comes in.
e file suit peson
l injuy c
ses tht h
ve no otheme
ns, typiclly, to get the client
ht they need to get thei
ecove
y.<li>
-
lot of times
e h
ve to file suit becuse fo
viouse
sons, the defendnt might not be t
kingesponsibility. o
thee might be
dispute on libility.
nd the only y toe
lly figue it out is to put it in f
ont of 12 peopleho
e gonn
judge itnd give us the ve
dict.<li>
- Eve
ybody's hed of the McDonld’s c
se, foex
mple, it isg
et ex
mple of people tht
ctully don’t kno
h
t hppened, th
t hve m
dedecision b
sed upon infom
tion put out thee by co
pote inteests
-
hen s you
l
st ti
l?hen
s the l
st time you tookc
se to vedict? Those
e questions. No one is going to settle you
cse
ith you fo million dolls if you don't hve
l fim th
t cn get
million doll plus vedict.
J
son discusses these pointsnd so m
ny moe th
te couldn’t fit in these sho
notes, soe hope you’ll join us fo
this episode! Sty tuned fo
the next instllment of the B
eking Do
n The L Podcst
ith Stet J Guss
ndshley
odiguez!
Cont
ct Us: 281-783-3934 o<
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ipt [This tnscipt
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o
s]<em> ong> Int
o : 0:10
B
eking do
n the L, Be
king Don the L
podcst hosted by
ttoneys
nd legl speci
lists discussing eveyd
y lnd ho
itffects
egul people,egul
people. Let’s b
ek do
n the lith ou
host, Stet Guss
ndshley
odiguez. They h
ve the inside scoop on eveything leg
lnd ne
so
thy.shley
odiguez : 0:36
Hey,
elcome bck to the podc
st. Tody
e'e gonn
be tlking
bout litigtion.
nde h
vespeci
l guestith us tod
y. Json
uen : 0:43 Goodfte
noon. Hoe you doing tod
y?shley
odiguez : 0:46
I’m doing good. Ho
bout you?
J
sonuen : 0:47
P
ettyell, p
ettyell.
ht do you do he
e?ell, my n
me is Json
uen.nd I’m the he
d of the litigtion dep
tment he
et Ste
t Guss.shley
odiguez : 0:54
ht does th
t men?
ht kind of l
is th
t? Json
uen : 0:58 So hee
t Stet Gusss
e pctice peson
l injuy l
,
hich mens
hen somebody gets hut,
nd it's the fult of somebody else, they need
ntto
ney to help them nvig
te those tes,
e'e he
e fothem. My job is
s the hed of the litig
tion deptment is,lot of the times these cl
ims cn be t
ken ce of befoe t
il h
ppens befoe
lsuit needs to be filed. But thee
e
lot of times inhich
ectu
lly hve to file suit on these c
ses.nd th
t's tht’s
hee my dep
tment comes in.
e file suit peson
l injuy c
ses tht h
ve no otheme
ns, typiclly, to get the client
ht they need to get thei
ecove
y.shley
odiguez : 1:39
Ye
h, so oup
evious episode,e t
lkedbout the p
e litigtion dep
tment p
t
nd thennd so you
hed of the litig
tion deptment,ight. So the next steps b
siclly?
J
sonuen : 1:49
Th
t's coect. Tht’s co
ect.
nd typiclly, the life of the c
seill go th
ough. Once they contct us. Somebody h
s been hut, they don’t kno
h
t to do. Typiclly
hen they cll us, it’s one of the
ost d
ys of theilife, they’
e confused, they'e hu
t. They don't knohich diection to go.
nd pt of oujob
s peson
l injuy
ttoneys is to
ssist themnd help them
nd guide them.lot of th
t pocess t
kes plce in the p
e litigtion ph
se of the cse, but sometimes
e hve to immedi
tely tke it into litig
tion. Tht’s unusu
l, but it does hppen. it’s mo
e likely tht
ftee'vettempted to get the client t
ken ce of befoe suit needs to be filed, th
t the cse is settled,
nd thene c
n move on. Butlot of times
e hve to file suit bec
use fov
ious
esons, the defend
nt might not be tking
esponsibility. othe
e might bedispute on li
bility.nd the only
y to
elly figu
e it out is to put it in font of 12 people
ho e gonnjudge it
nd give us the vedict.
shleyod
iguez : 2:48 Got it?hy pe
sonl inju
y l foyou o
did you just fll into it o
do you hve
pssion?
J
sonuen : 2:55
Th
t'sg
et question. I
ctully
ent to l school to bec
iminl
ttoney. I
nted to be
posecuting
ttoney
nd tht’s
hee my p
ssion hd led me.
ndhen I
s in l
school I kept ultim
telyhen it comes do
n to it, I hte
bullying. L School shoed me
lot moe
bout theo
ld thn I expected. I
oked fo
lot of diffe
ent l fims in l
school, I got to see
lot of diffeent types of l
.
nd one tht did
ppel to me
s pe
sonl inju
y l. It is the ultimte sto
y of the peson th
t gets hut
nd needs help,nd th
t it s clled to me. So I’m
peson
l injuy
ttoney
t het becuse I like to help people
nd becuse I h
tebully.
Int
o : 3:32 Excuse me. Do you help me?shley
odiguez : 3:34
Ye
h, I men, th
t'sg
et
eson to be in it. So b
ek do
n exctly. the litig
tion pocess, like
fte?
J
sonuen : 3:45
Ok
y, so,e use the te
m litigtion to me
n eveything th
t hppens in
cse once
lsuit hs been filed. So th
t mens th
te h
ve litelly filedl
suit
ithcou
t tht me
ns tht
petition ocompl
int hs been c
eted th
t is lys out the
esons fo
in ousitu
tion, ouclients inju
y lys out
ho'st f
ult foit
ndhe
e they cn be found.
nd then,fte
petition h
s been filed,e
ill send it out fose
vicend
pocess se
veill ty to find the defend
ntnd get them se
ved to bing them in the l
suit.
nd they hve
n oppotunity to
nse
the cse. Typic
lly,h
t hppens is the individu
l it's seved
ill tendehis offense to his insu
nce comp
nyho
ill povide him
ithn
ttoney.
nd tht
ttoney,
e'll tke it f
om thee.
nd then moving fod. Thee’ll be
discovey ph
se inhich ou
client hs to
nse
questionsnd the defend
nt hs to
nse
questions, depositions, heings hppen on v
ious thei
vious guments eitheon discove
y motions oon othe
motions to kind of pi
don
ht the t
ils
ctully going to be
bout,nd then the t
il h
ppens.nd th
t's kind ofn hopefully
t the end of the dy,
t the end of the ti
l, thee’s
vedict th
t suppots ou
vesion of the c
send gets to
ecovey fo
ouclient.
shleyod
iguez : 5:14nd so
e tlked
bout the defendnt.
nd so yes,e
e kind of suing th
t defendnt, but
e'e
elly suing the insu
nce
nd so tht’s
hy they povide them
lye,
ight? Json
uen : 5:24 Um, sobsolutely not.
shleyod
iguez : 5:25 No Json
uen : 5:26e’
ebsolutely suing
n individul o
comp
ny. The issue is,nd this is p
ticul
ly the c
se in Texs, tech, Tex
s is notdi
ectction st
te,hich me
ns if somebody, foex
mple gets hit byd
ive,
nd tht d
iveh
sllst
te Insunce,nd
llstte
efuses to mke
n offeo
hs m
dete
ibly lo
offe, bec
use tht’s typic
l follstte to do. Then
e don't get to suellst
te.llst
te is hiding behind the dive
soe get to sue the defend
nt, becuse it’s
elly the defend
nts fult
nd thenllst
te isequi
ed by contct l to povide him
ithn
ttoney. But ultim
tely the peson th
t's going to settle the cse is not going to be in th
t sitution. It’s not gonn
be the defendnt, it’s not going to be his
ttoney, it’s going to be the
llstte
djusteho holdsll the money. So the
el client in th
t sitution fo
tht defense
ttoney is not in
gin, this is ethic
lly it's the defendnt. But if you look
tho p
ys him, it's the insunce compny
nd the insuncedjuste
tells himh
t to do. Tht is not the c
se in evey single situ
tion. But it's the cse often enough th
t I like to mke su
e tht
e hve th
t distinction hee. Some people th
t do not hve insu
nce comp
nies, foex
mple,ill p
y fontto
ney out of theipocket. Some people th
t e self insued,
hich mens they h
velot of funds
ill py fo
n
ttoney out of thei
pocket. Some compnies do th
t. But the vst m
joity of the time the defense
ttoney is essenti
lly hied by
n insunce compny o
mybe
oks fo
tht insu
nce comp
ny. Tht’s not the c
se in foex
mple, oh,nd it’s ve
y impot
nt to point out hee, th
t the juy doesn’t get to kno
tht. They don’t get to kno
tht the
ttoney on the othe
side isctu
llyo
king follstte, fo
exmple.
shleyod
iguez : 7:08 Ohe
lly! Json
uen : 7:10 They only knoth
t he'sn
ttoney,
nd he'sep
esenting the defendnt.
nd thee’s
lot ofules
bouthethe
onot th
t infom
tion cn come in o
not come in. So in most inh
till c
ll distinguish beteen
thid p
ty c
se,hich is
ht
e've been tlking
bout,nd
fist p
ty c
se inhich you c
n suen insu
nce comp
ny in Texs,
nt to be ve
y cle hee. It’s
diffeent
ule. In Louisin
, foex
mple, Louisin
, you get hit byn
llstte d
ive, you c
n suellst
telong
ith the dive
. Cn’t do th
t in Texs, you c
n only do tht if it’s you
insunce compny. Th
t's not giving yous
tisfcto
y settlement.shley
odiguez : 7:44
Gotch
. Json
uen : 7:45nd in th
t sitution, you could sue th
t insunce compny, but it’s
ht
eefe
tos
fist p
ty c
se.nd it’s
little bit diffeent, but it’s the s
me bsic ide
. Tht c
se Stte F
m o
llst
teould sho
upnd defend the l
suit
ith theittoney.
shleyod
iguez : 8:01 Soh
t do you think e the benefits ofctu
lly going to ti
l? If you cn’t
gee on
settlement in pe litig
tion. Json
uen : 8:09 One of the min
esons th
t you go to ti
l is becuse the insu
nce
djusteo
the defendnt h
s not vlued the c
se coectly, ois offe
ing y too little money to the client to get them tken c
e of. So th
t'sn th
t'sp
imye
son tht people
ould end up filingl
suit bec
use thee’s no othe
y to do it. I cn’t m
ken
djustelook
tc
send go, Oh, ye
h, tht’s
ctully v
lued inpp
opi
tely,e h
ve to offeyou mo
e money. Even though it's obvious fom the evidence, th
t's the cse,
ht h
s to hppen is th
t you hve to t
ke it out of theih
ndsnd you h
ve to put in the hnds of 12 people pulled it
ndom f
om the communitynd h
ve them decideh
t the cse is v
luedt
ht h
ve them decideh
t the injuy is
oth,
nd hve them decide
ht the p
innd suffe
ing fomy client is
oth in
monety y.nd th
t'sve
y difficult thingnd it’s
vey impo
tnt thing th
te h
veju
y tht c
n do tht. Most of the time, the ju
ies dog
et job of this, they
ill lookt
cse
nd theyill
pplycommon sense.
nd they'll come upith p
etty muchh
te think is the co
ect
esult. Sometimes they don't.nd th
t's pt of theisk inhe
ent in litigtion.
shleyod
iguez : 9:20 Yeh,
e tlked
bout tht
little bitith B
ntley
nd pelit. Th
t, you kno, you t
y to hve the settlement bec
use it cn then be out of you
hnds
t tht point
hen you go to ti
l,nd then you’
e just kind of hoping tht the ju
y gets itight.
J
sonuen : 9:36
nd tht’s, th
t'she
e tht
od comes f
om settling. It'ssettlement bec
use you'e both settling fo
tht numbe
.lot of the times th
t even oncee file
cse,
eill end up getting
settlement befoe it goes to t
il. The v
st mjo
ity of the timectu
lly isill settle
cse befo
e it goes to ti
l becuse
fteenough discove
y hs been done. enough info
mtion h
s beeneve
led enough evidence hs been put out the
end the the unive
se ofh
t the ti
lith the ju
ies is going to lookt, it’s
elly n
oed. They don’t get to t
ke considetion eveything. They only get to t
ke into considetion the things tht ou
pocess
llos them to look
t. Foex
mple, I mentioned tht they don’t get to kno
tht the
e'sn insu
nce comp
ny out thee th
t'sctu
lly going to py the judgment. They get to think it’s th
t, foex
mple, littlel
dyho
n
ed light
nd hit my clientho’s
stpping young guy,nd m
de him hve su
gey.
ell, the juy is gonn
lookt th
tnd they only get to l
st. Yeh, they’
e gonnlook
nd I hd this c
se not tht long
go,he
e Ie
lly hd this
ondeful little l
dyho p
obbly need to get he
eyes checkedg
in, n ed lightnd sm
shed into my clientnd essenti
lly put him intobout it
s
bout eight months of thepynd t
etments
nd suge
y, they hd to cut him out of his c
ith the js of life. But this is ondeful,
ondefully p
esentble, little l
dy tht I’m going to h
ve to get in font of
juy
nd beg hve them fo
money.shley
odiguez : 11:01
nd they think it's fom he
, Json
uen : 11:03nd they think it’s f
om he.
shleyod
iguez : 11:04 But she's been pying fo
heinsu
nce fo
eson.
J
sonuen : 11:06
They don’t kno
tht she’s got
million doll insunce policy, becuse this isn’t he
fist
eck. They don’t get to kno
tht.
ndlot of times if they kne
tht they’d come to
diffeent decision, but th
t's pt of the pocesses, th
t ousystem is designed to limit info
mtion th
t my o
my not h
ven effect on the c
se, becuse
ht they
nt the ju
y to consideis only the f
cts of the cse,
Int
o : 11:31 Excuse me, Is tht leg
l? Json
uen : 11:34nd keep out
ny extneous bises th
t mightffect it.
nd the fct th
t she hd
million doll policyould
bsolutely hve
ffected in the minds of some of those juo
s. But tht’s p
t of the p
ocess. So tht c
se did not go to ti
l, becuse the insu
nce comp
ny cme up
ith enough ofn offe
tht my client
s
illingilling to settle fo
itg
in, becuse of the d
ngeof going to t
il
ith the little ldy. Ex
ctly.shley
odiguez : 11:59
I think th
t's just thing iss pe
sonl inju
y lyes
e get, you kno, the
holembul
nce chsing thing bec
usee’
e chsing the little old l
dies fomoney. But you kno
, Json
uen : 12:09 Yeh, th
t's tht’s p
t of the p
ocess.lot of people go into
juy
ithbi
sg
inst plintiff’s
ttoneys bec
use they've seen the commeci
ls they've seen the thee
lly negtive
ds tht
e out the
e. Eveybody’s he
d of McDon
ld's cse, fo
exmple, th
t'd beg
et thing to t
kelook
t in depth onl
tesho
is tht McDon
ld's cse is
ge
t exmple people th
tctu
lly don't knoht h
ppened, tht h
ve mde
decision bsed upon info
mtion put out the
e by copo
te inte
ests by insunce compnies to
elly colo
l
dy.shley
odiguez : 12:39
Th
t coffee s hot. Json
uen : 12:40 It s hot enough to give hethi
d degee bu
ns on hegenit
ls. Tht’s ho
hot tht coffee
s.
nd thee
s
numbeof othe
spects to th
t cse th
t e fscin
ting, but, but tht kind of goes b
ck tohe
e I come fom.
spe
sonl inju
ytto
ney. My job is to punch bullies in the teethnd the
e e no biggebullies out the
e thn the insu
nce comp
nies. They you e not in good hnds. They
e not out to p
otect you. They e out thee to p
ovide money fothei
shoe sh
eholde
s.nd th
t's tht’s p
etty muchhe
ee come in
nde m
ke sue th
tt some point they don’t get to m
ke the decisionnymo
e.ju
y does.shley
odiguez : 13:14
Ye
h, thee’s
buffein bet
een. Um, so doll pe
sonl inju
y l fims h
velitig
tion deptment?nd
hy do you think it's impot
nt fous to h
ve one Json
uen : 13:24nd you me
n othel
fi
msshley
odiguez : 13:26
ctully, ye
h, they go,ell, they get
ti
l odo they just settle?
J
sonuen : 13:30
It’s
ge
t question. Tht’s
notheg
et question. So I’ve been doing this fo
bout 10 ye
s. I’ve
oked fo
numbe
of diffeent l
fi
ms.nd I’ve been ve
y much in the minoity in
hich the fim’s I’ve
oked fo
ell litig
tion fims. So th
t the tht I
ould sy th
t most peson
l injuy fi
ms do not hve
litigtion
m.
lot dond
lot of solo pctitiones do, but
lotlot. It’s it’s h
d fo
me to put into numbes but it’s
vey impo
tnt component, in my opinion of
peson
l injuy fi
m tht you h
velitig
tion. Tht you c
n tke it
ll the y.shley
odiguez : 14:11
So th
t'd begood question fo
you tosk
hen you'e hi
ingl
ye
o peson
l injuy l
ye
is do you hve
litigtion dep
tment?
e you
illing to tke it
ll the y to ti
l? If I decide tht.
J
sonuen : 14:20
hen s youl
st ti
l?hen
s the l
st time you tookc
se to vedict? Those
e questions
e tookc
se of vedict this
eek, foex
mple, those e the cses those
e the fi
m's tht
ctully c
ndd
lot of benefit to youc
se, simply becuse the insu
nce comp
nies e in the business of tcking infom
tion. They e tht’s
ht they do.
nd they tck thetto
neys tht go to th
t go to ti
lnd those th
t do not. They tck thetto
neys tht settle befo
e ti
lnd those th
t do not. They tck thetto
neys tht h
ve ode
ed cll in Tex
s toe
s vetix
nd those tht do not. So you h
ve to hve, in my opinion,
s10 ye
p
cticing
ttoney they don’t Those pe
sonl ent
ies in Texs you h
ve to hve
litigtion
m to
elly get the best benefit fo
youclients in p
e litigtion, not just in litig
tion, but in pe litig
tion to no one is going to settle youc
seith you fo
million doll
s if you don’t h
vel
fi
m tht c
n getmillion doll
plus ve
dict.shley
odiguez : 15:23
Th
t'sve
y good point. So, um, is thee
diffeence bet
een like going to ti
lith like
cccident ve
susslip
nd fll like the
e'sdiffe
entmount of time th
t things tke?
J
sonuen : 15:35
ell, yeh, it’s yes
nd no,t
il c
n lsts.
nde’
e tlking
bout specific ti
ls.co
ect c
se. Tht’s ve
y simpleith one defend
nt, one plintiff, ve
y cle libility. No, not
lot of doctos involved in it might be
nfte
noon. It might tke me five hou
s to put tht up the
end get it to the ju
ynd the ju
y toule on it o
might tke t
oeeks,depending on the difficulty of ho
mny expe
ts do e needed, hodifficult
s li
bility s it sn'tn 18
heeleth
t n into this peson.
nd not only is the 18heele
dive
t f
ult, but his compny’s
t fult fo
mking him d
ive fo20 hou
s stightnd the b
okeho'd got him the contct to delivemight be
t fult might might h
ve be someesponsibility
nd mybe the lo
d s Miss lod, m
ybe thee
s
poblem
ith the lod itself,
nd mybe
e need to bing those people
nd thee might be tons of diffe
ent defendnts in
peson
l injuy c
se, in eithenot just
motovehicle c
se, butp
emises libility c
se,hich is the slip
nd fll c
se tht you just mentioned, p
emises libility is kind of
defult fo
non motovehicle c
ses. It might bedog bite c
se, foex
mple. Those e petty st
ightfo
d
nd simple. But it might be vey complic
ted if you, foex
mple, tipped on
piece of mte
il th
t s sticking out ofp
king lot.
ell,hy
s the m
tei
l sticking out? s it the fult of the o
nes of the p
king lot?
s it the f
ult of the mn
gement compny, the p
king lot
sn’t the f
ult of the constuction c
eth
t cme out the
e did someo
knd didn’t cle
n upfte
themselves,ho
s
t fult fo
tht?
nd I might hve to do
lot of discovey to figu
e tht out.
nd it might tke fou
ofive d
ys oeeks to get to tht in f
ont ofju
y, becuse the impo
tnt p
t is does the ju
y undest
ndh
t's going on? Cn they sift th
ough the fcts
ndll the smoke th
t's being put up by the defense to come up to thee
lns
e? Hmm.
nd tht’s
elly the question, ho
long is tht going to t
ke?nd ho
long is the judge cn give us to get get th
t juy to th
t point?shley
odiguez : 17:44
Ye
h. So youe
lly just depends on the cse.
nd it could tke
hile, just depending on the evidence.
J
sonuen : 17:49
Ye
h, it's I think, one of the longest cses I’ve he
d of is, I think you’
e lookingt like ext
emely difficult cses in the m
ss tots
en
, othe like the Viox c
ses, cses
ginst in p
oducts libility o
the upcoming cses
ith the phmceutic
l compnies, the tob
cco compnies, thei
month long ti
ls, they'e months
nd monthsnd months of t
ils befo
e you get to the vedict
t the end of the dy.
shleyod
iguez : 18:18lot mo
e plintiffs
nd defendnts.
J
sonuen : 18:20
Ye
h, it could it could be tht it could be the f
ct tht the issues
e so complex, th
t you'e going to h
ve to educte the ju
y on scientific components tht the 12
ndom people th
t e in the community hve no ide
. So they hve to le
n th
t you hve to te
ch them tht they h
ve to undest
nd it in suchy th
t they cn
pply those fcts to the situ
tion tht’s in f
ont of themnd come to the
ppop
ite
esponse.nd th
t's it's notsimple thing. It’s not
n esy thing.
ndg
in, it'se
shleyod
iguez : 18:52 Hve to be
ble to hve
n educted decision.
J
sonuen : 18:54
bsolutely. If you'e not educ
ting youju
y, then youju
y is gonncome to the
ong decision. Ide
lly, you'e getting given the
ight infom
tion in it, it come to theight decision.
shleyod
iguez : 19:06 So do you think thee’s
nything elsee should kno
bout pe
sonl inju
y litigtion?
J
sonuen : 19:14
Ye
h, thee’s
univese of info
mtion out the
ebout
ht goes into it. It isn’t the simplest thing to t
lkbout. But
nybody tht’s
elly eithe
consideing th
ts, Oh, I
s just in I
q, I need to sue this to sue the guy.
ell,emembe
,hen you ente
into litigtion, you’
e opening youself up. You
e putting you
life into the conves
tionith the judge, the defense
ttoney.
lot of my clients think, foex
mple, tht they shouldn’t get to kno
things tht h
ppened to me in the pst, like, m
ybe 10 yesgo, you did something stupid, he
ent to jil.
ell,nd you’
e not tht pe
sonnymo
e.ell in
peson
l injuy l
suit o
civil lsuitlot of times th
t infom
tionill be found out.
nd so longs you don’t lie
bout it, it might not eveget in f
ont of the juy. Especi
lly if it's notelev
nt. Tht’s the
ule one. It's you don't bing in f
cts tht
e not
elevnt. But not being t
uthfulbout th
t fct
bsolutely comes in evey single time.
shleyod
iguez : 20:19 Becuse then they’
e beginningp
tten of not being t
uth. Json
uen : 20:22ell, it m
kes yous
itness be unbeliev
ble.nd if you
e not believ
bles
itness, then the ju
y gets to knoth
tnd they
ill punish tht eve
y single time. So the most impot
nt thing I cn tell
nybody tht might h
vepe
sonl inju
y clim o
peson
l injuy l
suit, is you’ve got to be 100% honest
ith youttoney. Bec
use if you e not, it's going to come bck to bite you.
nd the defensetto
ney is going to figue it out. Th
t ish
t they get pid fo
. They get pid to figu
e out the secets th
t you'e hiding. Th
t's going to hppen so you’ve got to let you
peson
l injuy
ttoney kno
. Otheise, you'e going to get blindsided in the
oomt the
ost possible time.
shleyod
iguez : 21:01ell
nd tht’s impo
tnt to hi
e someone tht you t
ust. So tht
y you c
n be honestith them,
nd then go fodnd t
ust tht they c
n doh
t they cn do to keep th
t out. Json
uen : 21:10 Hunded pe
cent 100%. You've got to hve
el
tionshipith you
tto
ney tht you t
ust tht they
e looking out fo
youbest inte
estnd you’
e going to tust them
lot of infom
tion, just youmedic
l infom
tion, but youhisto
ynd you
desies
nd hothe incident h
sffected you
life ing
in, I'm in thisole, t
lkingith people th
t e going though
ndlot of c
ses theo
st thing tht h
s eveh
ppened to them in theilife.
nd I tke th
t sn
ll of us hee
t Stet Guss t
ke tht
sve
y, vey c
iticl
esponsibility. Tht is ou
job is to tke c
e of these people. Bec
use, you kno, th
t'shy
e'e in the business.
shleyod
iguez : 21:50l
ight,ell, th
nk you, Json, fo
being on ousho
tody.
J
sonuen : 21:54
My ple
sue. Th
nk you foh
ving me.shley
odiguez : 21:55
llight.
e'll see youll next time.